Ezeo Shopify app support

Get direct help with installation, audits, billing, catalog sync, permissions, or reviewed content publishing.

Installation and audit

Help with OAuth, storefront access, password-protected stores, or understanding audit findings.

Permissions and privacy

Questions about optional scopes, data synchronization, disconnecting, deletion, or compliance requests.

Ezeo Pro workflows

Help with Shopify-managed billing, automatic workspace setup, catalog sync, content drafts, and verified catalog SEO edits.

Response commitment

We aim to respond within one business day. Billing, access, data deletion, and active publishing issues are prioritized. Support is provided in English and Spanish.

Include this information

Your myshopify.com store domain
The page and action that produced the issue
The approximate date and time
A screenshot with customer or credential data removed